Legal & Regulatory information

Policies, company registration, UK GDPR compliance, cookies and complaints — official Gelirona legal notices for the United Kingdom.

Company details Data protection

For enquiries: gelirona@hotmail.com

Terms of sale — summary

These terms explain ordering, pricing, delivery, returns and warranties for purchases from gelirona.com within the United Kingdom. The full Terms & Conditions govern the contract between you and Gelirona Studio Ltd.

Prices shown are in GBP and include VAT where applicable. Payment is accepted by card or approved third-party providers. Orders are subject to stock and payment verification.

We provide estimated delivery windows. Consumer rights under the Consumer Contracts Regulations and the Consumer Rights Act apply in the UK. Returns for standard items accepted within 14 days of receipt unless otherwise stated.

Products are covered by manufacturer's warranties where applicable. Gelirona's liability is limited to the purchase price except where prohibited by law. These terms do not affect your statutory rights.

Key documents

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Data protection & UK GDPR

Gelirona Studio Ltd is committed to processing personal data lawfully, fairly and transparently in line with the UK General Data Protection Regulation and the Data Protection Act 2018. The Information Commissioner's Office (ICO) is the UK supervisory authority.

Data Protection Officer (DPO): gelirona@hotmail.com

ICO: You may complain to the ICO if you believe your rights have been breached: ico.org.uk

How to make a data subject request

Request	What to expect	Timeline
Access	Copy of personal data we hold about you.	Respond within 1 month (extendable by 2 months where necessary).
Rectification	Correction of inaccurate or incomplete data.	Usually within 1 month.
Erasure / Restriction	Removal or limitation of processing when rights apply.	Following assessment, within statutory timeframes.

To submit a request by post or email, please use our published contact details above. We will verify your identity before disclosing personal data.

Cookies & tracking

We use cookies to improve site performance, personalise content and to provide analytics. Consent is requested via the cookie banner. You can manage preferences at any time through your browser or our privacy page.

See the full details on Privacy & Cookies.

Accessibility & complaints

Gelirona aims to make content accessible. If you have difficulty using the website or need information in an alternative format, contact us and we will make reasonable adjustments.

Complaints procedure

Raise the issue with our support team at gelirona@hotmail.com.
If unresolved within 30 days, escalate to our senior compliance officer: gelirona@hotmail.com.
Final recourse: ICO or relevant trading standards authority in the UK.

Response times

Acknowledgement within 5 working days. Formal response within 30 days. We will update you with progress if more time is needed.

Legal notices & governing law

These notices are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the UK courts, unless otherwise required by mandatory law.

All intellectual property rights in content, designs and images on this site are owned or licensed by Gelirona. Unauthorised use is prohibited.

Regulatory

ICO registration (where applicable)
Consumer rights preserved under UK law